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Frequently Asked Questions

What is the Expected Delivery date ?
  • Delivery time depends on delivery location, generally our timeline is as below
  • Metro city: 3-5 days.
  • Tier 2 city: 4-7 days.
  • Rural: 5-8 days.
When will i get Tracking Details ?
  • You will Get Tracking details SMS and Email from Shiprocket Shipping company by 1-2 Days.
  • First you will Get Order Confirmation SMS, than you will get Tracking Details SMS after 1-2 days.
Payment done, But order Shows Failed / Cancelled
  • If you have Made Successful payment, and order is showing pending status or cancelled status, please fill below form and share payment screenshot
  • Create Customer Support Ticket !
  • Sometimes Payment stuck in processing, we will resolve the issue after Processing your ticket, this will take maximum 1 Business day after creating ticket by you.
Can i call to Customer Support Number ?
  • Currently we dont have on call customer support system, for any issue you can create support ticket on below link, we will get back to you on same ticket or by Whatsapp Number
  • Create Customer Support Ticket !
How to Create Return or Exchange Request ?
  • You can return the product by Creating Support Ticket on Below link:
  • Create Customer Support Ticket !
  • Kindly Share the images showing the issue with the product for faster resolution of the ticket.
I wants to Buy a Product, is it Available ?
  • All Products Showing on website is available to purchase, the product which is not available is marked as out of stock.
  • If you are not sure about the product strap size or compatibility, you can Create Ticket on below link
  • If you need any custom product that is not available on website, you can request by creating ticket. we will try to get it for you.
  • Create Customer Support Ticket !

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