Frequently Asked Questions

What is the Expected Delivery Date ?

Delivery time depends on delivery location, generally our timeline is as below
 • Metro city: 3-5 days.
 • Tier 2 city: 4-7 days.
 • Rural: 5-8 days.

How can i Return or Exchange the Order ?

You can return the product by Creating Support Ticket on Below link:

When will i get tracking details ?

 • You will Get Tracking SMS / Whatsapp and Email from Shiprocket Shipping company by 1-2 Days.
 • First you will Get Order Confirmation SMS, than you will get Tracking Details after 1-2 days.

Payment done, but order shows failed / cancelled

If you have made successful payment, and order is showing pending status or cancelled status, please fill below form and share payment screenshot.

Can i call to customer support number ?

Currently we dont have on call customer support system, for any issue you can create support ticket on below link, we will get back to you on same ticket or by Whatsapp Number

I wants to Buy a Product, is it Available ?

All Products Showing on website is available to purchase, the product which is not available is marked as out of stock.

If you are not sure about the product strap size or compatibility, you can ask us on whatsapp.
If you need any custom product that is not available on website, you can request by sharing your watch model number on whatsapp